Privacy Policy

Our Commitment to Confidentiality

At AgriTruck Supply, your privacy is a cornerstone of our operations. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. We operate under strict international data protection standards while maintaining full compliance with applicable laws in China and the countries we serve.

Information We Collect

How We Use Your Information

We process your personal data only for legitimate business purposes, including:

• Processing and delivering your equipment orders (tractors, trucks, harvesters, etc.).
• Providing 24/7 technical support, warranty services, and spare parts logistics.
• Communicating updates about your shipments, maintenance tips, and new product announcements.
• Improving our website, customer service, and product range based on aggregated analytics.
• Fraud prevention, legal compliance, and enforcing our Terms of Service.

Data Sharing & International Transfers

As a global supplier operating from China and serving over 40 countries, your information may be transferred to and processed in China or other jurisdictions where we have partners. We ensure that:

• All data transfers comply with Chinese export regulations and international trade norms.
• We share data only with trusted logistics providers, customs brokers, and payment processors under strict confidentiality agreements.
• We never disclose personal data to unrelated third parties for marketing purposes.

By using our services, you consent to such transfers, understanding that data protection laws may differ from your country of residence. However, we apply robust safeguards (encryption, access controls) to protect your information.

Data Retention & Security

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including warranty periods (minimum 1 year after purchase) and legal obligations. We implement industry-standard security measures: SSL encryption, restricted access, regular malware scans, and secure backup systems. While no internet transmission is 100% secure, we continuously update our protocols to safeguard your data.

Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications (opt-out via email).
• Request restriction of processing in certain circumstances.
• Lodge a complaint with a supervisory authority.

To exercise your rights, contact us at privacy@agritrucksupply.com or via WhatsApp: +86 133 7050 0351. We will respond within 30 days.

Cookies & Tracking

Our website uses essential cookies to enhance functionality (e.g., remembering language preferences). We do not use invasive tracking cookies. Third-party services (YouTube, flag CDN) may set their own cookies; we recommend reviewing their policies. You can adjust your browser settings to refuse cookies, but some features may not work properly.

Policy Updates

We may revise this Privacy Policy from time to time. The latest version will be posted on this page with the “Last Updated” date. Significant changes will be notified via email or website notice. Your continued use of our services after changes constitutes acceptance.